Terms & Conditions

Welcome to Sugar Harmony. These Terms and Conditions ("Terms", "Agreement") govern your use of our website sugar-harmony.us (the "Website") and the purchase of our products. By accessing our Website or making a purchase, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Sugar Harmony.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Your continued use of the Website after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

2. Eligibility

To use this Website and purchase our products, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Website under any applicable laws
• Provide accurate, current, and complete information during registration and checkout
• Not use the Website for any illegal or unauthorized purposes

By making a purchase, you represent and warrant that you meet all eligibility requirements. If you are under 18, you may not use our Website or purchase our products.

3. Product Information and Descriptions

3.1 Accuracy

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on the Website are complete, accurate, reliable, current, or error-free.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event a product is unavailable after your order, we will notify you and provide a full refund.

3.3 Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors. If we discover a pricing error after you place an order, we will notify you and give you the option to reconfirm your order at the correct price or cancel your order for a full refund.

4. Orders and Payment

4.1 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, suspected fraud, or failure to meet eligibility requirements.

4.2 Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, Mastercard, American Express, Discover)
• Debit Cards
• PayPal
• Other payment methods as indicated on the Website

4.3 Payment Authorization

By providing payment information, you authorize us to charge the total amount of your order (including product costs, taxes, and shipping fees) to your selected payment method. You represent and warrant that you have the legal right to use the payment method you provide.

4.4 Payment Security

All payment transactions are processed through secure, encrypted third-party payment processors. We do not store your complete credit card information on our servers. Your payment information is subject to the payment processor's privacy policy and terms of service.

4.5 Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email containing your order details. This confirmation does not constitute acceptance of your order—it is merely acknowledgment that we have received it.

5. Shipping and Delivery

5.1 Shipping Locations

We currently ship to addresses within the United States and select international locations. Shipping restrictions may apply to certain regions. We do not ship to P.O. boxes for certain products.

5.2 Shipping Times

Estimated shipping times vary based on your location and selected shipping method:

• Standard Shipping (US): 5-7 business days
• Expedited Shipping (US): 2-3 business days
• International Shipping: 10-21 business days

These are estimates and not guarantees. Actual delivery times may vary due to factors beyond our control, including carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

5.3 Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping promotions apply to orders meeting the specified minimum purchase amount and may be limited to specific regions.

5.4 Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your order through the carrier's website using the provided tracking number.

5.5 Risk of Loss

Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages after they have been delivered to the carrier.

6. Returns and Refunds

6.1 60-Day Money-Back Guarantee

We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 60 days of delivery for a full refund (excluding shipping costs).

6.2 Return Conditions

To be eligible for a return and refund:

• The return request must be initiated within 60 days of delivery
• You must contact our customer service team to obtain a Return Authorization (RA) number
• Products can be opened or used (we accept returns of empty bottles)
• You are responsible for return shipping costs unless the product is defective or we made an error
• Products must be returned in their original packaging when possible

6.3 Refund Process

Once we receive your returned product, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.

6.4 Non-Refundable Items

The following items are non-refundable:

• Gift cards or promotional credits
• Shipping and handling fees (unless the product is defective or we made an error)
• Products purchased from unauthorized third-party sellers

7. Product Claims and Health Disclaimers

7.1 Not Medical Advice

The information provided on this Website, including product descriptions and health-related content, is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before starting any new dietary supplement, especially if you:

• Have a pre-existing medical condition
• Are pregnant or nursing
• Are taking prescription medications
• Are under 18 years of age

7.2 FDA Disclaimer

7.3 Individual Results

Individual results may vary. The testimonials and reviews on our Website represent individual experiences and are not guarantees of results. Your results may differ based on various factors, including but not limited to diet, exercise, genetics, and overall health condition.

7.4 Not a Substitute for Medical Treatment

Sugar Harmony is a dietary supplement and should not be used as a substitute for medical treatment. Do not discontinue any prescription medications without first consulting your healthcare provider.

8. Intellectual Property Rights

8.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, videos, audio clips, software, and compilation of content (collectively, "Content"), is the property of Sugar Harmony or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, modify, or create derivative works of any Content
• Use any Content for commercial purposes without our written permission
• Remove or alter any copyright, trademark, or other proprietary notices
• Use automated systems (bots, scrapers) to access or collect data from the Website
• Frame or mirror any part of the Website without our express written permission

8.3 Trademarks

"Sugar Harmony" and all related logos, product names, and slogans are trademarks or registered trademarks of Sugar Harmony. You may not use these trademarks without our prior written consent.

9. User Conduct and Prohibited Activities

When using our Website, you agree NOT to:

• Violate any local, state, national, or international laws or regulations
• Provide false, inaccurate, or misleading information
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity
• Engage in fraudulent activities or attempt to defraud Sugar Harmony or other users
• Transmit viruses, malware, or any other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Website's operation or servers
• Collect or harvest personal information about other users
• Use the Website to spam, phish, or send unsolicited communications
• Post or transmit any defamatory, obscene, offensive, or unlawful content
• Reverse engineer, decompile, or disassemble any aspect of the Website

Violation of these terms may result in immediate termination of your account and access to the Website, and may subject you to civil and criminal penalties.

10. User Accounts

10.1 Account Registration

You may need to create an account to access certain features or make purchases. When creating an account, you must provide accurate, complete, and current information.

10.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password
• Not share your account credentials with others
• Notify us immediately of any unauthorized use of your account
• Log out of your account after each session

We are not liable for any loss or damage arising from your failure to protect your account credentials.

10.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms or for any other reason we deem appropriate.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUGAR HARMONY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Loss of business or opportunity
• Personal injury or property damage
• Emotional distress
• Any other damages arising from your use of the Website or products

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS, OR $100, WHICHEVER IS LESS.

Some jurisdictions do not allow limitations on implied warranties or exclusion of liability for certain damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected

We do not warrant that the Website will meet your requirements or expectations, or that your use of the Website will be secure or free from viruses or other harmful components.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sugar Harmony, its officers, directors, employees, affiliates, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Website or products
• Your violation of these Terms
• Your violation of any rights of a third party
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through the Website

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [Your City, State], and judgment on the award may be entered in any court having jurisdiction.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Your use of third-party websites is at your own risk, and you should review their terms and conditions and privacy policies.

16. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top of this page indicates when the Terms were last revised.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Sugar Harmony regarding your use of the Website and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us: